Shipping
For already made items purchased in the shop, processing time is 3-5 days from your purchasing date (that’s a guarantee), which gives me time to package and ship out your item. Once your item is shipped, I will get in contact with you via email to confirm.
Actual shipping time varies depending on a couple of factors. Generally I send packages via first class tracked shipping.
Estimated shipping times
North America: 10-20 business days
Europe: 3-10 business days
Asia, Australia, New Zealand and Oceania: 7-20 business days
I'll do my best to meet these shipping estimates, but unfortunately cannot guarantee them.
Returns
I gladly accept returns, exchanges and cancellations, but please, items must be in the same condition that I sent them in.
All you need to do is contact me within 7 days of delivery.
The item must be shipped back within 30 days of delivery
If you need to request a cancellation, please do so within 24 hours of purchase.
Conditions of return items
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your orders by submitting a contact request form.
FAQ
Care instructions